Iran Airtour 24/7 Customer Service Contact & Travel Guide

Iran Airtour contact details, online links, social media channels, reservation numbers, office location and airline reference information.

Social Media

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact

HQ Address

  • HQ address currently unavailable.

Industry Codes

  • IATA: B9
  • ICAO: IRB
  • Ticket/Accounting: 491

How To Guide Step by Step: Iran Airtour

All Iran Airtour Policy Updated "Last Updated Jan 2026"

Iran Airtour reviews and complaints

Recent traveler stories about Iran Airtour flights, connections, baggage, schedule changes, and customer service.

3.1/5 Average rating based on 10 traveler experiences 6 complaints noted
complaint · Price ★★★☆☆

Seat fee was charged twice

I selected a standard aisle seat for Iran Airtour B9582 and saw two separate $132 charges on my card. The website showed only one seat purchase, so I had to send bank screenshots to prove the duplicate billing. The duplicate was corrected, but only after three messages.

Daniel Brooks · Orlando, FL · May 3, 2026 · 3/5 stars

complaint · Online & App ★★★☆☆

App boarding pass disappeared at security

The mobile boarding pass for Iran Airtour B9619 loaded fine at home, then disappeared at Delhi security on Dec 19, 2026. The kiosk printed a new one, but I had to leave the line and start over. The staff helped, but the app made a simple trip more stressful than it needed to be.

Maya Chen · Seattle, WA · Aug 3, 2026 · 3/5 stars

review · Staff ★★★★☆

Helpful cabin crew on a long flight

Alex on Iran Airtour B9656 deserves credit. I had a tight deadline after landing and asked about the arrival gate. The crew could not promise anything, but they checked the latest gate information, helped me keep my laptop bag accessible, and gave clear updates before landing.

Carlos Reed · Charlotte, NC · Nov 15, 2026 · 4/5 stars

complaint · Baggage ★☆☆☆☆

Delayed bag arrived damaged

The bag reached Doha Hamad 4 days after I did, and one wheel was cracked. The airport desk told me to file online, the website asked for airport paperwork, and the airport desk had not given me that form. That loop made the baggage issue feel worse than the damage.

Nina Patel · Las Vegas, NV · Feb 21, 2026 · 1/5 stars

review · Ticketing ★★★★☆

Counter staff fixed a name issue quickly

A middle initial was missing from my ticket, and I expected a long argument at Singapore Changi. Instead, the Iran Airtour counter agent checked the passport, corrected the record, and explained what would show on the boarding pass. The whole issue took about ten minutes on Sep 20, 2026.

Ethan Lewis · Brooklyn, NY · May 24, 2026 · 4/5 stars

complaint · Reservations ★★☆☆☆

Overbooked flight created a messy evening

Iran Airtour asked for volunteers on B9767, then started calling names at the podium without making the order clear. We were traveling from ORD to FRA for a family event and spent nearly an hour unsure whether we still had seats. We did fly, but the communication was poor.

Sophia Grant · Kansas City, MO · Aug 25, 2026 · 2/5 stars

review · Punctuality & Speed ★★★★★

Short review: exactly what I needed

Iran Airtour B9804 boarded on time, left on time, and my checked bag arrived. The crew was polite without overdoing it. After several complicated trips this year, a normal flight felt like a win.

Omar Khan · Chicago, IL · Nov 14, 2026 · 5/5 stars

complaint · Sales & Marketing ★★☆☆☆

Voucher rules were not clear

I accepted a $195 travel voucher after a disruption, but the restrictions were not explained at the airport. Later I learned it could not be used on the itinerary I needed. Iran Airtour should explain voucher limits before passengers accept them under pressure.

Laura Bennett · Buffalo, NY · Feb 8, 2026 · 2/5 stars

complaint · Food ★★★☆☆

Food service ran out too early

On the 09:45 departure, meal choices were gone before the cart reached the middle of the cabin. I understand supplies are limited, but Iran Airtour B9878 was not a short hop. The crew apologized, yet planning should be better on a longer sector.

Rafael Torres · Phoenix, AZ · May 17, 2026 · 3/5 stars

review · Customer Service ★★★★☆

Lounge desk was patient with a confused itinerary

My connection printed with the wrong terminal, and I walked to the Iran Airtour lounge desk for help. The agent at Terminal 2 looked up the itinerary, showed me the terminal change, and wrote the gate area on my boarding pass. Small gesture, big relief.

Grace Miller · San Diego, CA · Aug 22, 2026 · 4/5 stars

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